Digital products
Refund Policy
Last updated: 11 September 2026
EarnedPages sells digital products, including downloadable PDF playbooks and related digital materials.
Because digital products are delivered instantly and cannot be physically returned, all purchases are generally final once access or download has been provided.
However, we want customers to feel confident purchasing from us.
When we may provide a refund
- You were charged more than once for the same purchase.
- You completed payment but did not receive access to the product.
- The downloaded file is corrupted or unusable and we are unable to provide a working replacement.
- You were charged due to a technical error on our side.
Refund requests should be submitted within 7 days of purchase.
How to request a refund
To request help or a refund, contact support@earnedpages.com.
Please include:
- Your name.
- The email used during purchase.
- Your order or transaction ID.
- A brief description of the issue.
Change of mind
We reserve the right to deny refund requests where the product has already been successfully delivered and the request is based solely on a change of mind.
What happens when a refund is issued
Once a refund has been processed, access to the digital playbook ends: your download link stops working and the file may no longer be used, kept, or shared. Refunds are returned to the original payment method, and the time they take to appear is set by your bank or card issuer.
Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.
These policies are provided as a starting point and are not legal advice. Have them reviewed against your business entity, payment processor, tax setup and target countries before launch.